About Velooq
We run the tech side of your business, so you don't have to.
Velooq builds software that automates and organises your business (bookings, AI call and SMS agents, enquiry handling) and then manages your whole online side for you: website, listings, email, bookings and the tools behind them.
(01)What we do
Less admin. More business.
Most businesses lose hours every week to the same jobs: answering the phone, replying to texts, booking people in, chasing quotes, updating the website and remembering which login goes where. Missed calls become missed work.
We fix that in two parts. First, we build the tools that take those jobs off your hands. Then we manage them, along with the rest of your online presence, every month. One team, one point of contact, and you get back to running your business.
(02)Automation & organisation software
Tools that do the work for you
Custom-built around how your business already works, connected to the tools you use, and set up so nothing slips through the cracks.
01
Online bookings
Customers book, reschedule and pay online. Reminders go out by themselves, so fewer no-shows and less phone tag.
02
AI call agents
An AI receptionist that answers your phone, day or night, answers common questions, takes details and books the job in.
03
AI SMS agents
Replies to texts straight away, sends confirmations and reminders, and follows up quotes, with you in charge of what it says.
04
Enquiry & lead handling
Every enquiry from your website, phone, email and socials lands in one list, gets a fast reply and never gets forgotten.
05
Jobs, customers & quotes
Simple systems to track customers, jobs, quotes and invoices, instead of notebooks, texts and spreadsheets.
06
Dashboards & reports
Your bookings, enquiries and sales in one clear place, updating by itself.
See examples: AI automations, software, dashboards.
(03)Online management
Hand us your whole online side
We look after most, or all, of your business's online presence for a set monthly fee. Whether we built it or someone else did, we take it over, tell you honestly what state it's in, and keep it running properly from then on.
You get one team to call instead of five different logins and providers.
- Website: hosting, updates, fixes and changes
- Domain names and business email
- Google Business Profile and online listings
- Online bookings, forms and payments
- Your AI agents, automations and software
- Reviews: asking happy customers and keeping on top of replies
- Security, backups and logins
- A plain-English monthly report on what we did
(04)Who we are
Two builders, one standard
Velooq is run by Spencer and Orlando from Victoria. We build software for our own businesses as well as our clients, including Tooli, Australia's tradie marketplace, so we know first-hand what it takes to turn a phone call into a booking and a piece of software into saved time.
When you work with us, you talk to the people writing the code and running your systems. No account managers, no outsourcing.
(05)How we work
What you can count on
You talk to the builders
No account managers or call centres. The people who build and run your systems are the people you speak to.
Fixed, clear quotes
You know the price and what's included before we start. Monthly management is a set fee, not a surprise invoice.
Built around your business
We learn how you actually work first, then build tools that fit it, not the other way round.
You own it
Your domain, your data, your accounts and your code. If you ever leave, everything goes with you.
People stay in charge
AI handles the repetitive work. Anything important can be checked by you before it goes out.
Privacy taken seriously
Customer information is handled under the Australian Privacy Act and kept secure.
We also build websites and iPhone and Android apps, usually as part of the bigger picture.
See what we could take off your hands
Tell us how your business runs today. We'll reply within one business day with ideas and a fixed quote.
Where we are
- Based in
- Victoria, Australia
- Who we work with
- Businesses Australia-wide (in person in Victoria, online everywhere else)
- Hours
- Monday to Friday, 9am – 5pm (Melbourne time)